Policies and Practices

Scope of Practice

My scope of practice is limited to therapeutic massage and bodywork. I am not qualified to diagnose or treat medical or psychological conditions. If your needs are outside the scope of my practice, I may refer you to specialized healthcare and alternative care practitioners.

Confidentiality

Health and personal information that you share with me is kept confidential. Unless subpoenaed by a court, I will not release your health information to a third party without your written consent.

Sexual Appropriateness

Sexual behavior by a massage therapist toward a client or by a client toward a massage therapist is unethical and inappropriate. I have a zero-tolerance policy for sexual misconduct.

Cancellations and Lateness

Unexpected things happen at the last minute. Our schedules change. We get delayed. We get sick. Weather turns foul.

I understand that you may run late. Please understand that my schedule, like yours, is tight. If you are more than a few minutes late, I may have to reduce the length of your session by the amount of time you are late.

I also understand that you may need to cancel a session. Please understand that my time, like yours, is valuable. If you must cancel a session, please give me at least a 24-hour notice so I may schedule another client in your place. If you cancel the same day and I don’t have time to fill your place, I may request that you pay 50% of the standard fee for your cancelled session.

To be equitable, if I must cancel a session and do not give you at least a 24-hour notice, I will give you a 50% discount on the standard fee for your rescheduled session.

Gift Certificates

Gift certificates are honored for six months after their date of purchase. After six months, I consider them expired.